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How to hire your sales team

​Our guide to identifying - and winning over - the best Sales talentIf your business is experiencing growth, you’ll no doubt need to increase your workforce to reach more existing and potential new...

Front-Line Talent
Customer Contact
Candidates
Plain (27)
How to secure a job in sales

Lauren Dono, expert sales recruiter, shares her advice on how candidates can stand out from the crowd when applying for sales jobs in 2024. ​When you look for that next great job opportunity, you’...

Candidates
Customer Contact
Front-Line Talent
Plain (26)
What skills do I need for a career in Claims?

Mandy Bancroft, expert insurance and claims recruiter​, shares her advice on the transferable skills which will help candidates in their search for a new claims job​​A career in claims demands a un...

Customer Contact
Front-Line Talent
Markets
Plain (25)
MERJE Markets: Catch up with Mandy Bancroft

​Mandy has more than 10 years’ worth of experience in the world of employment, ranging from training to full 360 degrees recruitment. She has been nicknamed the ‘Networking Ninja’ in previous roles...

Front-Line Talent
Customer Contact
What Makes a Good...
Plain (24)
What makes a great sales manager?

A great sales manager is a complex blend of skills and traits that go beyond just being a good salesperson themselves. There are a range of traits and skills which contribute to the success of a sa...

Customer Contact
Front-Line Talent
Candidates
Plain (23)
Claims Handler Career Guide

Everything you need to know about the claims handler career path, from skills and qualifications to future progression and where it can lead to…Insurance claims handlers are involved in managing a ...

Customer Contact
Front-Line Talent
Markets
Plain (22)
MERJE Markets: Catch up with Sally Brearley

Time to catch up with Sally Brearley on all things customer service, contact centre, complaints, and collections recruitment.Managing Consultant Sally was instrumental in launching MERJE’s thriving...

Markets
Front-Line Talent
Plain (18)
MERJE Markets: Catch up with expert sales recruiter Lauren Dono

​Time for a sit down with our exceptional Front-Line Talent consultant Lauren Dono.Lauren largely worked in retail when she was younger and this is where she honed her sales expertise, team leaders...

Front-Line Talent
Clients
Insights
Plain (17)
Cold Feet in Call Centre Recruitment

​At what point in the call centre hiring process are candidates MOST likely to get cold feet? Our survey says…With the rise of digital technologies, the role of the call centre agent has evolved to...

Front-Line Talent
Article Headers Merje (16)
Volume Hiring: 6 Quick Tips

​Hiring a large number of new employees in a short period of time can be a challenge for businesses, particularly when it comes to onboarding and retaining them. Here are some tips from MERJE Custo...

Front-Line Talent
Article Headers Merje (100)
Five years at MERJE: Sally Brearley

Sally Brearley, Managing Consultant and leader of our Front-Line Talent (FLT) team, excels at recruiting large-scale, volume campaigns. She has been at MERJE for five years and has proven, time aft...

Risk Management
Credit Risk & Analytics
Front-Line Talent
Article Headers Merje (88)
2023 Jobs on the Rise

​MERJE specialisms align with the 2023 LinkedIn Jobs on the Rise listThe 2023 LinkedIn Jobs on the Rise list was revealed earlier this year, showcasing the 25 fastest-growing job titles over the pa...

Markets
Front-Line Talent
Article Headers Merje (66)
Markets with FLT Consultant, Jo Sanderson

This week, we sat down with Consultant Jo Sanderson to discuss more junior roles across the Front-Line Talent (FLT) market. Here, Jo also provides us with an overview of her career to date, her amb...

Front-Line Talent
Insights
Article Headers Merje (58)
​MERJE Insights: We explore customer service in the Financial Services arena

In our latest instalment of MERJE Insights, our Front-Line Talent (FLT) Managing Consultant Sally Cordwell gives us the lowdown on the future of customer services in the Financial Services (FS) are...

Financial Crime & Fraud
Credit Risk & Analytics
Front-Line Talent
Pexels Giovanni Calia 2938046
One year with MERJE

As H2 2022 gets underway - which we hope will be as successful as our dazzling H1 - we have a number of one-year work anniversaries to recognise. Here, we catch up with Connor Partridge, Sam Anders...

Events
Credit Risk & Analytics
Customer Contact
Article Headers Merje (41)
Who is Britain's Best Bank?

​We’re absolutely delighted to announce that MERJE will be attending this years’ British Bank Awards! It’s been some time since our team has been able to get together with our brilliant clients and...

Front-Line Talent
MERJE News
Welcome To Merje Banner (28)
Welcome to MERJE: Jo Sanderson

​Our second addition to the MERJE team in 2022 comes in the form of Jo Sanderson. Jo joins the formidable Front-Line Talent team in a time of significant activity levels within their market and we'...

Events
Customer Contact
Front-Line Talent
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Congratulations to the 2021 Winners!

A fantastic night was had by all at the Call Centre Management Association's 26th UK National Contact Centre Awards!We were once again a proud sponsor and enjoyed a lively evening of recognition, c...

Events
Customer Contact
Front-Line Talent
Uk National Awards Banner Website December 2020
UK National Contact Centre Awards: See you there!

MERJE is once again a proud sponsor of the UK National Contact Centre Awards!Organised by the Call Centre Management Association (CCMA), the longest running and largest awards in the UK are now in ...

Front-Line Talent
MERJE News
Welcome To Merje Banner (16)
Welcome to MERJE: Sammie Brierley

In a year of much reported growth and success for MERJE as we rebuild from the testing times of the past 18 months, we're happy to announce another addition to the team! Sammie Brierley joins our F...