Training & Competence Manager – General Insurance - MERJE | Niche Recruitment
BRINGING TALENT TOGETHER
0203 637 1600 / 0161 883 2740

Training & Competence Manager – General Insurance

North West | £45,000 - £50,000 | Permanent

Job Description:               This Global Insurance provider is seeking a T&C Manager to be responsible for implementing the UK T&C Scheme.  The role will ensure that the T&C scheme is communicated to all employees who undertake regulatory activities, work with Managers to embed appropriate training and development to maintain ongoing competence in all areas.

The Client-

Leading General Insurance provider operating on a Global Platform

This Client does not provide sponsorship.

The role-

  • Work in Partnership with stakeholders to implement and embed an appropriate culture that promotes an understanding and knowledge of regulation in UK Customer ensuring adherence and compliance to the framework
  • Work in Partnership with the Head of Training and Competence to implement and embed the T&C Scheme in UK Customer Services
  • Work in partnership with the L&D and Resourcing teams to ensure all employees (including new staff) are aware of and comply with all requirements of their roles
  • To act as an interface between the business, senior management and various support functions for training, competency and recruitment
  • Increase knowledge and awareness and develop strategies that lead to improvements in competency
  • Work with the Head of T&C to develop and provide accurate reporting of T&C MI and performance to the board
  • Provide continual oversight and file reviewing with feedback on successes and gaps
  • Proactively managing senior internal stakeholders
  • Work in partnership and manage effective relationships with senior stakeholders in Risk & Compliance
  • Oversee the day-2-day management, maintenance, adherence to and ownership of the T&C Scheme
  • Work with the Head of T&C to ensure the CPD framework for Approved Persons and Senior Manager Insurance Regime is implemented as required
  • Proactively identify improvements to the design, performance and reporting on the T&C Scheme
  • Ensure that the management team is kept informed of all emerging risks and that they are apprised of progress in relation to the management of existing key risks
  • Monitor and act in recommendations from Internal Audit & Compliance

 

Key Requirements-

  • High level of personal drive
  • The job holder must be able to effectively self-manage and ensure compliance with all procedures and associated external regulations
  • Good judgement
  • Stakeholder management
  • Experience within Financial Services regulated environment, preferably General Insurance
  • Experience and evidence of delivering improvements through T&C
  • Well-developed communication skills
  • Highly developed planning and organisational skills
  • Confident team player

To discuss the role in greater detail please contact Kirstie Burn on 020 3637 1603 or send through your CV to kburn@merje.com

 

Training & Competence Manager – General Insurance | Manchester

To discuss this position further contact:

Kirstie Burn
0203 637 1603 / 07951 764 191
kburn@merje.com

Ref code: KB/14313
Date posted: 12/02/2018

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What people say about us...

 

Customer Contact Testimonial One

What makes the difference between MERJE and other agencies is the simple principle that they take the candidates seriously and are absolutely open and honest. A consistent factor is that they never disappear; candidates are supported before and after interviews, and receive constructive feedback from agents who are always professional.

Process Improvement Manager, Global Financial Services Organisation

2015-06-18T14:34:49+00:00

Process Improvement Manager, Global Financial Services Organisation

What makes the difference between MERJE and other agencies is the simple principle that they take the candidates seriously and are absolutely open and honest. A consistent factor is that they never disappear; candidates are supported before and after interviews, and receive constructive feedback from agents who are always professional.

Financial Crime & Fraud Testimonial One

MERJE has a very good understanding of the AML markets and won’t put someone forward if they don’t think they’re capable or qualified. They regularly update you and you get the sense that they care about their clients, as well as the person they’re putting forward. All-in-all an excellent experience.

Deputy MLRO, Corporate Bank

2015-06-18T14:35:42+00:00

Deputy MLRO, Corporate Bank

MERJE has a very good understanding of the AML markets and won’t put someone forward if they don’t think they’re capable or qualified. They regularly update you and you get the sense that they care about their clients, as well as the person they’re putting forward. All-in-all an excellent experience.

Risk Management Testimonial One

MERJE was not only very well organised, they had good communication skills and, more importantly, a thorough understanding of the business I was joining. They provided excellent guidance and support throughout a challenging process and the role has presented exactly the right challenge at this stage in my career.

Senior Risk Manager, Commercial Lender

2015-06-18T14:36:33+00:00

Senior Risk Manager, Commercial Lender

MERJE was not only very well organised, they had good communication skills and, more importantly, a thorough understanding of the business I was joining. They provided excellent guidance and support throughout a challenging process and the role has presented exactly the right challenge at this stage in my career.

Public Practice Testimonial One

MERJE were an excellent help and have successfully placed over 5 candidates with me over the past 2 years. I always find their candidates to be more experienced than their competitors and they take a genuine approach to their work. They are very professional and friendly and I would highly recommend their services to potential clients who are looking to recruit.

Audit Manager, Top 50 Accountancy

2015-06-18T14:37:24+00:00

Audit Manager, Top 50 Accountancy

MERJE were an excellent help and have successfully placed over 5 candidates with me over the past 2 years. I always find their candidates to be more experienced than their competitors and they take a genuine approach to their work. They are very professional and friendly and I would highly recommend their services to potential clients who are looking to recruit.

Wealth Management Testimonial One

MERJE has been a breath of fresh air, working with such personable, professional and pleasant recruitment professionals. They have restored my faith in recruiters and they stand out above the rest in the wealth management space. I would highly recommend their services to any of my friends or colleagues.

Wealth Manager, Private Bank

2015-06-18T14:38:05+00:00

Wealth Manager, Private Bank

MERJE has been a breath of fresh air, working with such personable, professional and pleasant recruitment professionals. They have restored my faith in recruiters and they stand out above the rest in the wealth management space. I would highly recommend their services to any of my friends or colleagues.

Contingency Recruitment Testimonial One

MERJE really understands the markets that they operate in and goes to considerable lengths to really understand their clients’ needs. Finding exceptional candidates in the very competitive financial services world is extremely difficult. MERJE has consistently sourced excellent candidates for us. I cannot recommend MERJE highly enough.

COO, Management Consultancy

2015-06-18T14:38:46+00:00

COO, Management Consultancy

MERJE really understands the markets that they operate in and goes to considerable lengths to really understand their clients’ needs. Finding exceptional candidates in the very competitive financial services world is extremely difficult. MERJE has consistently sourced excellent candidates for us. I cannot recommend MERJE highly enough.

Retained Assignment Testimonial One

I was tasked with recruiting an entire risk and compliance function and met with MERJE to discuss our requirements. I left them to do the rest – and they did. They know the market and took the time to listen and understand our culture, providing good quality candidates. They are now our ‘go-to’ company.

Talent Attraction & Selection Manager – UK Insurer

2015-06-18T14:39:37+00:00

Talent Attraction & Selection Manager – UK Insurer

I was tasked with recruiting an entire risk and compliance function and met with MERJE to discuss our requirements. I left them to do the rest – and they did. They know the market and took the time to listen and understand our culture, providing good quality candidates. They are now our ‘go-to’ company.

Interim Appointments Testimonial One

MERJE helped me make my first steps into the interim market, from finding my first role, to setting up as a contractor and getting paid! Regular contact at key points gives me the assurance they’re working on my behalf. They’ve been extremely helpful through some difficult times; they’re a trusted source of information and guidance.

Interim Support Advisor, Leading Banking Group

2015-06-18T14:40:06+00:00

Interim Support Advisor, Leading Banking Group

MERJE helped me make my first steps into the interim market, from finding my first role, to setting up as a contractor and getting paid! Regular contact at key points gives me the assurance they’re working on my behalf. They’ve been extremely helpful through some difficult times; they’re a trusted source of information and guidance.

Finance & Accountancy Testimonial One

I was very pleased with MERJE’s approach and particularly their understanding of the client. The recruitment process ran smoothly from start to finish and they demonstrated high levels of customer service throughout. I would not hesitate in working with MERJE again, or recommending their services within the finance space.

Group Treasurer, Property Developer

2015-06-18T14:20:21+00:00

Group Treasurer, Property Developer

I was very pleased with MERJE’s approach and particularly their understanding of the client. The recruitment process ran smoothly from start to finish and they demonstrated high levels of customer service throughout. I would not hesitate in working with MERJE again, or recommending their services within the finance space.