Customers sit at the heart of many businesses, which means that delivering excellent customer service is paramount. Unsurprisingly, the growth of the contact centre and call centre industry has mirrored that trend, with approximately one million people employed in the sector across the UK.
We recruit across many sectors, including Financial Services, Outsourcing, Retail, Travel, Leisure, Hospitality, Telecommunications, Public Sector, Gaming, Utilities, Healthcare, Education, Construction, Security and Non-Profit.
We work with a number of the world’s leading organisations on a wide range of multi-channel positions, including:
MERJE Front-Line Talent matches the market’s best Customer Contact and Call Centre Agents, Operators, Advisors and Team Managers with permanent, temporary and fixed-term roles across many sectors.
Job titles include:
Customer Services Advisors, B2B/B2C Sales Executives, Collections/Debt Recovery Agents, Team Leaders, Team Managers, Complaints Handlers, Claims Advisors, Account Managers, Retentions Agents, Webchat/Social Media Executives, Bi/Multi-lingual Agents, Market Research and Telemarketers.
If you are a Candidate looking for a Contact Centre role, or you are a Client looking to fill an individual or number of roles, please contact Sally Cordwell on 0161 883 2755 or email email@example.com.
The Customer Contact Team at MERJE, ensure your experience of working with us is a positive one – from initial engagement, right through to the aftercare.
Process Improvement Manager, Global Financial Services Organisation
Deputy MLRO, Corporate Bank
Senior Risk Manager, Commercial Lender
Audit Manager, Top 50 Accountancy
Wealth Manager, Private Bank
COO, Management Consultancy
Talent Attraction & Selection Manager – UK Insurer
Interim Support Advisor, Leading Banking Group
Group Treasurer, Property Developer