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DTSTART;TZID=Europe/London:20250325T140000
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DTSTAMP:20250403T113818Z
CREATED:20250220T132757Z
LAST-MODIFIED:20250403T113818Z
UID:13665-1742911200-1742922000@merje.com
SUMMARY:Effective Service - London
DESCRIPTION:Exchange Square\, London \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nIs efficiency the enemy of exceptional customer experience?\n\n\n\n\n\n\n\nRegistration for this event has now closed. \n\n\n\nSee the event write up article here > \n\n\n\n\n\n\n\nJoin MERJE and Service Economics for an exclusive afternoon exploring the critical link between effectiveness and outstanding CX strategy. \n\n\n\nMany businesses strive for efficiency in their 2025 customer experience strategies\, but is this the most effective path? \n\n\n\nThis insightful event will challenge conventional thinking and explore how a CX strategy focused on “Effectiveness” can: \n\n\n\n\nSignificantly reduce Operational Expenditure (OpEx)\n\n\n\nSubstantially increase Net Promoter Scores (NPS)\n\n\n\nAccelerate long-term business transformation\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n“Great event. A great balance between learning and networking\, something that’s becoming harder to find these days. Really useful info and some great conversations!” \n\n\n\n\n\n\n\n\n\n\n\n\n\nUnveiling groundbreaking methodologies\n\n\n\n\n\n\n\nService Economics\, leading CX strategy and operations consultancy\, will share their revolutionary “Effective Service” and “Digital Business Twins” methodologies. These innovative approaches provide a powerful framework for: \n\n\n\n\nRedefining service delivery\n\n\n\nOptimising customer journeys\n\n\n\nDriving continuous improvement\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n“Fantastic session from Sean and Rob. Great takeaways delivered with simplicity and authenticity. Great energy in the room! Fab finish to the evening – great company and brilliant conversations!” \n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWho should attend?\n\n\n\n\n\n\n\nThe event is a must-attend for anyone involved in shaping and delivering exceptional customer experiences\, such as: \n\n\n\n\nService Leaders\n\n\n\nOperations Directors\n\n\n\nChange Managers\n\n\n\nIT Directors\n\n\n\nCX Professionals\n\n\n\n\nDon’t miss this opportunity to gain valuable insights and connect with industry peers. \n\n\n\n\n\n\n\n\n\nRegister for this event\n\n\n\nRegistration for this event has now closed. \n\n\n\nSee the event write up article here > \n\n\n\nYour personal details will always be treated with care in accordance with our Privacy Policy.By submitting this form\, you consent to communications from MERJE about our events. You can unsubscribe from at any time.
URL:https://merje.com/event/effective-service-london-march-2025/
LOCATION:Vorboss Office\, 10 Exchange Square\, London\, EC2A 2BR
CATEGORIES:In-person
ATTACH;FMTTYPE=image/png:https://merje.com/wp-content/uploads/sites/924/2025/02/Website-Row-Backgrounds-10.png
ORGANIZER;CN="MERJE":MAILTO:marketing@merje.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241010T123000
DTEND;TZID=Europe/London:20241010T180000
DTSTAMP:20250416T083529Z
CREATED:20250120T131617Z
LAST-MODIFIED:20250416T083529Z
UID:6257-1728563400-1728583200@merje.com
SUMMARY:Padel & Pizza Oct 2024
DESCRIPTION:​MERJE is delighted to be hosting its first padel networking event in October 2024. \nSwap suits for sports gear and join us for a relaxed day of friendly competition\, networking\, and pizza. \nWhether you’re a padel pro or a complete beginner\, everyone’s welcome. \nWe have four courts and two coaches available on the day\, so the experienced players can get stuck in to a competition while the curious newbies can come along\, try out the sport at their own pace and see what all the hype’s about. \n​ \nThe Schedule:\n12:30pm – 4:00pm \nA 30/45-min introduction and warm up\, followed by a friendly tournament. \n4:00pm-6:00pm \nDelicious pizza served while you chat\, network\, and revel in your padel victory (or drown the sorrows of defeat…). \n​ \nThe Details:\nDate – Thursday 10th October 2024 \nTime – 12:30pm – 6:00pm \nLocation – Wilmslow Padel Club\, A34 Wilmslow – Handforth Bypass\, Wilmslow SK9 3PE (Google Maps) \n​ \nThis is a limited capacity event. \n​ \nFAQ\nWill equipment be provided? \nYes\, all required equipment will be available. However\, if you do have your own padel bat\, feel free to bring it! \nDo I need to have played before? \nAbsolutely not! We’re welcoming all levels of ability\, so whether you’re a seasoned pro or just curious\, come along and join the fun. \nWhat food will be available? \nA pizza van will provide a range of pizzas\, pastas and salads\, including vegetarian options. Please email rabelson@merje.com if you have any other dietary requirements.
URL:https://merje.com/event/padel-pizza-oct-2024/
LOCATION:Wilmslow Padel Club\, SK9 3PE
CATEGORIES:In-person
ATTACH;FMTTYPE=image/jpeg:https://merje.com/wp-content/uploads/sites/924/2024/10/gam-7l4qzmi.jpg
ORGANIZER;CN="MERJE":MAILTO:marketing@merje.com
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