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DTSTART;TZID=Europe/London:20250325T140000
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DTSTAMP:20250403T113818Z
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UID:13665-1742911200-1742922000@merje.com
SUMMARY:Effective Service - London
DESCRIPTION:Exchange Square\, London \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nIs efficiency the enemy of exceptional customer experience?\n\n\n\n\n\n\n\nRegistration for this event has now closed. \n\n\n\nSee the event write up article here > \n\n\n\n\n\n\n\nJoin MERJE and Service Economics for an exclusive afternoon exploring the critical link between effectiveness and outstanding CX strategy. \n\n\n\nMany businesses strive for efficiency in their 2025 customer experience strategies\, but is this the most effective path? \n\n\n\nThis insightful event will challenge conventional thinking and explore how a CX strategy focused on “Effectiveness” can: \n\n\n\n\nSignificantly reduce Operational Expenditure (OpEx)\n\n\n\nSubstantially increase Net Promoter Scores (NPS)\n\n\n\nAccelerate long-term business transformation\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n“Great event. A great balance between learning and networking\, something that’s becoming harder to find these days. Really useful info and some great conversations!” \n\n\n\n\n\n\n\n\n\n\n\n\n\nUnveiling groundbreaking methodologies\n\n\n\n\n\n\n\nService Economics\, leading CX strategy and operations consultancy\, will share their revolutionary “Effective Service” and “Digital Business Twins” methodologies. These innovative approaches provide a powerful framework for: \n\n\n\n\nRedefining service delivery\n\n\n\nOptimising customer journeys\n\n\n\nDriving continuous improvement\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n“Fantastic session from Sean and Rob. Great takeaways delivered with simplicity and authenticity. Great energy in the room! Fab finish to the evening – great company and brilliant conversations!” \n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWho should attend?\n\n\n\n\n\n\n\nThe event is a must-attend for anyone involved in shaping and delivering exceptional customer experiences\, such as: \n\n\n\n\nService Leaders\n\n\n\nOperations Directors\n\n\n\nChange Managers\n\n\n\nIT Directors\n\n\n\nCX Professionals\n\n\n\n\nDon’t miss this opportunity to gain valuable insights and connect with industry peers. \n\n\n\n\n\n\n\n\n\nRegister for this event\n\n\n\nRegistration for this event has now closed. \n\n\n\nSee the event write up article here > \n\n\n\nYour personal details will always be treated with care in accordance with our Privacy Policy.By submitting this form\, you consent to communications from MERJE about our events. You can unsubscribe from at any time.
URL:https://merje.com/event/effective-service-london-march-2025/
LOCATION:Vorboss Office\, 10 Exchange Square\, London\, EC2A 2BR
CATEGORIES:In-person
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ORGANIZER;CN="MERJE":MAILTO:marketing@merje.com
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