Sales Team Manager
MERJE is seeking a highly motivated Sales Team Manager for a leading UK travel insurance specialist. This role offers an exciting opportunity to lead a telesales team, drive performance, and contribute to the company’s continued success in providing exceptional customer experiences.
Salary: £40,000 basic with OTE of £48,000 plus uncapped quarterly bonus (realistic OTE of £8,000 per annum)
Location: Romford, Essex (office-based)
The Company
This company is a top-rated travel insurance provider, specialising in coverage for individuals with pre-existing medical conditions. With over 20 years of experience and a 4.9-star Trustpilot rating, they are committed to making travel accessible to everyone.
The Role
As Sales Team Manager, you will lead a team of telesales professionals, fostering a high-energy environment that drives results. This role offers excellent benefits, including a company-paid health cash plan, pension scheme, and 32 days’ annual leave.
Key Responsibilities of the Sales Team Manager:
- Lead and inspire the sales team to meet and exceed performance targets
- Monitor call centre metrics and identify areas for improvement
- Provide regular coaching and feedback to team members
- Analyse KPIs and implement strategies to drive consistent performance
- Collaborate with other departments to ensure smooth operations
Required knowledge and experience for the Sales Team Manager role:
- Proven experience leading a telesales or contact centre team
- Strong understanding of sales metrics and team performance management
- Excellent coaching and people development skills
- Solid grasp of Contact Centre operations and efficiency
- Proactive, solutions-focused mindset with a passion for customer experience
If you are an experienced Sales Team Manager looking for a challenging role in a dynamic environment, apply now to join this award-winning travel insurance specialist.
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Applicants must be located and eligible to work in the UK without sponsorship.
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If you’re ready to take your career to the next level as a Sales Team Manager in a dynamic insurance environment, apply now!