Appeals Handler

Location: Dingwall

Hours: Monday- Friday shifts between 8am-6pm

Salary: £22,308

Our client is seeking an Appeals Handler to join their busy team in Dingwall. This role offers full time office environment and an incentive led team. Our client is well known within the debt recovery space and employs over 400 people.

Key Responsibilities of the Appeals Handler:

• Responding to written appeals for private parking charge notices

• Analysing case-by-case data and collating the relevant written response

• Operating a customer service phone line to provide advice on how to appeal

• Self-motivating and managing their own workload

• Possessing good problem-solving skills

Required knowledge and experience for the Appeals Handler role:

• Good written and verbal communication skills

• Accuracy and attention to detail

• Speed of thought and decision making

• Computer experience - a good understanding of Outlook, Excel and Word is required

If you have the required experience and are interested in this role, please apply now.

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Applicants must be located and eligible to work in the UK without sponsorship.

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