Inbound Sales Consultant - Fulltime in-Office
Southend-on-Sea
£21,500 plus bonus & commission OTE £26000-28000
We have a fantastic opportunity for motivated people who enjoy a fast-paced sales environment to join our specialist team of Inbound Sales Consultants.
Our client has ambitious growth plans, who encourage their staff to develop their skillsets and work with autonomy as they look to help grow the organisation.
Key Responsibilities:
To effectively handle inbound sales calls from customers.
To achieve personal sales and performance targets, contributing to company objectives.
To Identify customers' needs and upsell policies to maximise sales opportunities.
To manage sensitive data in line with Data Protection Policies and maintain customer records to ensure data integrity.
To manage outbound renewal calls for existing customers as and when required by the business.
To work within regulatory framework delivering a gold standard customer contact as defined by the Quality Assurance Programme.
Act with integrity, due care, skill and diligence.
Be open and honest.
Pay due regard to the interest of customers and treat them fairly.
Key Capabilities:
To demonstrate company core behavioural values ( be Outstanding, be Innovative, be Inspirational )
To take responsibility for your own personal development, keeping up to date with product, process, and market changes so you can perform core duties effectively and accurately.
To provide a gold standard service to customers to protect company brand and hard earned ratings and to promote customer loyalty and advocacy.
To contribute to the development and success by taking an active part in remote operational meetings.
Demonstrate flexibility and adaptability to meet the needs of the business where feasible.
Personal Requirements:
Must enjoy working with and being challenged by sales targets.
Previous experience in a sales role with proven levels of success is preferable.
Experience in a regulated industry is desirable.
Ability to discuss sensitive topics.
Strong IT literacy and listening skills.
Excellent communication skills, both written and verbal is essential.
Professional telephone manner is essential.
Flexible - from time to time you may have to travel to an alternative location for training/meeting purposes specific to your job role.
Commission scheme to include a quarterly bonus of up to £3,500. This is in addition to the monthly commission scheme.
Shift Pattern:
5 Days / 37.5 Hours per week
The Contact Centre is open during the following hours:
8.30am - 8pm Monday to Friday
9am - 5pm Saturday
10am - 5pm Sunday
10am-4pm Bank Holidays
Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
If you would like this job advertisement in an alternative format, please contact MERJE directly.