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Recoveries Handler

  • Location: Rochdale
  • Salary: £26,000- £30,000 per year
  • Job Type:Permanent

Posted about 1 month ago

  • Sector: Claims & Underwriting, Insurance
  • Contact: Mandy Bancroft
  • Contact Email: mbancroft@merje.com
  • Contact Phone: 0161 883 2768
  • Expiry Date: 14 January 2025
  • Job Ref: 12242/mb
  • Flexible Working: 100% Office-Based

Recoveries Handler – Motor Insurance

Salary - £25,000 - £30,000

Location – Rochdale  (Office based )

We are seeking an experienced Recoveries Handler for a leading insurance company in Rochdale. This role offers an exciting opportunity to join a small, friendly team, managing a caseload of up to 300 claims and negotiating settlements with insurers and solicitors. The ideal candidate will have strong negotiation skills and credit hire experience

The Company This well-established road traffic accident management company, founded in 2010, specialises in credit hire and repair. With a focus on excellent customer service, the company offers a full accident management package to clients involved in non-fault road traffic accidents. 

The Role as a Recoveries Handler, you'll be responsible for negotiating settlements, resolving disputes, and maximising returns for the company.

Key Responsibilities of the Recoveries Handler:

  • Negotiate settlements for credit hire, repair, storage, and uninsured losses
  • Investigate and resolve liability and quantum disputes
  • Liaise with clients, solicitors, referrers, and insurers
  • Process payments and manage incoming communications
  • Maintain and manage a caseload of up to 300 claims

Required knowledge and experience for the Recoveries Handler role:

  • Credit hire experience preferred (but not essential)
  • Strong negotiation and organisational skills
  • Ability to multitask and prioritise workload effectively
  • Knowledge of ABI GTA and motor accident claims (preferred)
  • Proficiency in MS Office (experience with Pro Claim system beneficial)

If you're a confident negotiator with an investigative mind and excellent telephone manner, apply now for this Recoveries Handler position and take your career to the next level!

Applicants must be located and eligible to work in the UK without sponsorship. Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website. If you would like this job advertisement in an alternative format, please contact MERJE directly.