Savings Operations Analyst
My client is looking for a Savings Operations Analyst who will play a pivotal role in supporting the strategy and success of the company's retail deposit products.
Responsibilities include:
- Supporting the day-to-day management of third-party suppliers and deposit aggregators
- Developing detailed operational and customer MI, as well as competitor data to help shape pricing positions
- Conducting thorough research and analysis to understand the end-to-end customer journey across various touchpoints
- Creating comprehensive proposals for improving the customer experience, addressing pain points, and enhancing satisfaction at each stage of the customer journey
- Regularly updating pricing databases and maintaining accurate records of competitor pricing information
Knowledge and experience:
- Bachelor's degree
- Good knowledge of banking regulations and compliance related to deposit products is a plus
- Excellent analytical and problem-solving abilities, with a focus on continuous improvement
- Effective communication and interpersonal skills to collaborate with cross-functional teams and interface with customers
- Detail-oriented with a high level of accuracy in handling financial data
If you are a highly motivated individual with a desire to gain valuable experience in deposit operations management within the banking industry, please apply now.
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Applicants must be located and eligible to work in the UK without sponsorship.
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