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Savings Operations Analyst

  • Location: City of London
  • Salary: £40,000 per year
  • Job Type:Permanent

Posted 3 months ago

  • Sector: Customer Contact
  • Contact: Natasha Goldstone
  • Contact Email: ngoldstone@merje.com
  • Contact Phone: 0161 883 2740
  • Expiry Date: 20 August 2024
  • Job Ref: NG11954

Savings Operations Analyst

My client is looking for a Savings Operations Analyst who will play a pivotal role in supporting the strategy and success of the company's retail deposit products.

Responsibilities include:

  • Supporting the day-to-day management of third-party suppliers and deposit aggregators
  • Developing detailed operational and customer MI, as well as competitor data to help shape pricing positions
  • Conducting thorough research and analysis to understand the end-to-end customer journey across various touchpoints
  • Creating comprehensive proposals for improving the customer experience, addressing pain points, and enhancing satisfaction at each stage of the customer journey
  • Regularly updating pricing databases and maintaining accurate records of competitor pricing information

Knowledge and experience:

  • Bachelor's degree
  • Good knowledge of banking regulations and compliance related to deposit products is a plus
  • Excellent analytical and problem-solving abilities, with a focus on continuous improvement
  • Effective communication and interpersonal skills to collaborate with cross-functional teams and interface with customers
  • Detail-oriented with a high level of accuracy in handling financial data

If you are a highly motivated individual with a desire to gain valuable experience in deposit operations management within the banking industry, please apply now.

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Applicants must be located and eligible to work in the UK without sponsorship.

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