The UK's Employment Rights Bill: An Update
A Seismic Shift in the WorkplaceThe UK government's recent announcement of significant reforms to worker rights marks a pivotal moment in the nation's employment landscape. Businesses and individua...
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How are traditional banks competing with alternative providers?
The banking and finance industry is a competitive shared space between traditional and alternative providers. While the industry is a haven for innovation hungry competitors, they must be technolog...
Employment Law Reforms: What you need to know
Read the update on this following the Government's October 2024 announcement here >With a new Labour government now firmly in place, employers across England, Wales and Scotland should expect seve...
A complete guide to hiring Claims professionals
Hiring skilled claims professionals in the UK right now is proving a challenge for many businesses. Whether the main cause of this is a talent shortage, increased demand, shifting candidate expecta...
How EU regulatory changes will impact operational resilience from 2025 and how companies can prepare now
The EU's recent Digital Operational Resilience Act (DORA) signifies a change in its strategy for ensuring the strength and dependability of digital operations in the financial sector. Designed to ...
Catch up with Head of Client Services, Kirstie Burn
At MERJE, we believe in fostering long-term client partnerships. That's why, in recent months, Kirstie Burn has taken on the role of Head of Client Services.This sits alongside her usual duties of ...
How to hire your sales team
Our guide to identifying - and winning over - the best Sales talentIf your business is experiencing growth, you’ll no doubt need to increase your workforce to reach more existing and potential new...
Cold Feet in Call Centre Recruitment
At what point in the call centre hiring process are candidates MOST likely to get cold feet? Our survey says…With the rise of digital technologies, the role of the call centre agent has evolved to...
Volume Hiring: 6 Quick Tips
Hiring a large number of new employees in a short period of time can be a challenge for businesses, particularly when it comes to onboarding and retaining them. Here are some tips from MERJE Custo...
7 D&I actions your business can take right now
According to this Glassdoor survey, when trying to understand what a company’s commitment to D&I is truly like, people trust the organisation’s employees the most. Very few would rely on the senio...
Having a ruff day at the office? A workplace pet could help!
At MERJE, we have our very own canine crew to cheer us up at work, which is why we want to celebrate them all during National Pet Month. Our motley mutts include Maggie, Ralfy, Binkie, Queenie, Mor...
Managing Workplace Stress
It’s Stress Awareness Month, an event that’s been held every April since 1992 to highlight this modern-day epidemic. Its aim is to provide a safe space to have an open conversation about the impac...
The Unexpected C-Suite Hires to Consider in 2023
We’re all familiar with the traditional C-Suite roles that comprise the majority of an organisation’s senior leadership team, all of whom are instrumental when it comes to leading a business to suc...
Is your workplace inclusive of all religions?
As World Religion Day takes place on January 15, we wanted to explore the importance of respecting and accommodating different faiths in the workplace. Not only is it against the law for an emplo...
Talk Money Week: What FS providers can do amidst the cost-of-living crisis
With this year’s Talk Money Week theme being Credit, we discuss cost-of-living credit use and what consumers want from their FS providers in these uncertain times. It’s Talk Money Week, a campaign...
D&I in Financial Services
As we know, Diversity and Inclusion (D&I) is an approach taken to build more diverse teams, promote an inclusive workplace and develop a better organisational culture. Such changes are vital to ens...
Interview Processes: neither a marathon nor a sprint
Our Overcoming Recruitment Challenges series has touched on many aspects of the hiring process so far, from finding the right candidates to creating a great pre-employment experience. Another key p...
Harmonious Hiring Relationships
Have you ever wondered what the perfect talent partnership should look like? Many businesses engage with a number of external agencies to support their recruitment efforts, but can often be disappo...
Where have all the candidates gone?
Article three of our Recruitment Challenges series discusses the most significant challenge in the hiring process right now: being unable to find relevant candidates in the first place.Are you stru...
Stop losing talent at the last hurdle!
Next up in our Recruitment Challenges series, we’re looking at that nail-biting period of time between the candidate accepting your offer and starting with your business. You’ve interviewed, assess...
