An organisation’s front-line team can come in many shapes and sizes, from a single customer service rep to a whole contact centre filled with customer experience experts. Whether you’re looking for that one passionate, engaging unicorn individual that personifies your brand, or an entire outfit of agents, complaints handlers, team leaders, resource planners and the rest, our FLT team have got you covered.
As well as pre-screening and shortlisting candidates, FLT can support with running assessment days, candidate testing, referencing, pre-employment checks and whatever else you might need!
