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Client Manager

  • Location: London
  • Salary: £69,000 per year
  • Job Type:Permanent

Posted about 18 hours ago

  • Sector: Customer Contact, Operations
  • Contact: Natasha Goldstone
  • Contact Email: ngoldstone@merje.com
  • Contact Phone: 0161 883 2740
  • Expiry Date: 18 December 2024
  • Job Ref: NG12274
  • Flexible Working: Partially Remote

Client Manager

Salary : £69,000

Location: London/Hybrid

MERJE is seeking an experienced Client Manager for a leading insurance company. This role involves managing a book of high and ultra-high net worth clients, driving business growth, and delivering exceptional customer service. The ideal candidate will have a proven track record in the high net worth insurance sector and excel in building lasting relationships.

The Company

This insurance company specialises in high net worth and art insurance. With a focus on retail excellence, the company is pursuing ambitious growth targets, particularly in its Art & Private Client business. The company values exceptional customer service and innovative solutions for complex insurance needs.

The Role

The Client Manager position offers an exciting opportunity to drive growth in the high net worth insurance division. The role involves managing a book of 300-400 clients, collaborating with senior leaders, and executing strategic growth targets. This position offers hybrid working arrangements in London.

Key Responsibilities of the Client Manager:

  • Drive business growth by managing a book of high net worth clients
  • Deliver exceptional retention performance and profitability
  • Conduct property visits to support renewals, surveys, and claims
  • Support business growth plans and operational management
  • Ensure smooth client handovers from the new business team

Required knowledge and experience for the Client Manager role:

  • Proven experience in client management within the high net worth insurance sector
  • Strong negotiation and communication skills
  • Experience in dealing with non-standard risks
  • Ability to build effective relationships with clients and stakeholders
  • Strong market and competitor knowledge

If you're an experienced Client Manager looking for a challenging role in the high net worth insurance sector, apply now to join this dynamic team!

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Applicants must be located and eligible to work in the UK without sponsorship.

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