A fantastic opportunity has arisen for a Compliance Officer to join a well-established, forward-thinking business with a strong presence in the Learning & Development space. 

As Compliance Officer, you will be reporting directly to the Head of Compliance, you will ensure that the business complies with the rules and requirements of the Financial Conduct Authority (FCA). The Compliance Officer will help to develop and maintain the compliance monitoring plan and the provision of regulatory support to the business and play an active part in the wider Legal and Compliance Team.

This role operates in a hybrid working model whereby colleagues will work a minimum of two days a week in the West Midlands office. 

Key Responsibilities:

• Working directly with the business units to assess risk and compliance challenges within 1^st line operations, and support 2^nd line assurance measure to manage any identified gaps and risks
• Cultivate positive working relationships across teams and locations
• Support business areas to be responsible for assessing and identifying potential risks (both regulatory and non-regulatory), developing risk mitigation action plans and appropriate documentation of risk management policies and risk profiling
• In conjunction with the HR function, supporting the obligations under the SMCR regime are met in a timely manner
• Support in the management of suppliers & third-parties; due diligence processes; supporting reviews & approval processes, tracking and implementing process changes based on regulatory developments and reviews
• Driving a culture of compliance across the group with a focus on the voice of a consumer
• Support to the Head of Compliance for compliance with Data Protection requirements, including GDPR, and security of other data relevant to activities for which responsible
• Support the development and annual reviews of key compliance policies and procedures
• Support in the delivery of training material to ensure ongoing competence of operational teams
• Ongoing monitoring of training and competence plans, and support any remedial actions relevant to bridge any identified gaps
• Raise risk and compliance awareness through delivery of workshops, training, and coaching with the operational teams
• Participation in operational meeting and compliance reviews to ensure that the content and frequency of the meetings are sufficient for monitoring of the activities, and any associated risks
• Manage regulatory risk by working with business areas to cultivate and maintain key relationships to enable the provision of proportionate and appropriate support on relevant regulations and business policies whilst supporting commercial strategy
• Review and test the first line of defence systems and controls in line with the regulatory requirements
• Support ongoing review and improvement of Compliance policies, processes and procedures to ensure these are compliant with regulatory obligations and best practice
• Support the development and dissemination of relevant data across the business, collaborating with colleagues to co-ordinate requests and responses for MI and reporting

Key Requirements:

• Working knowledge and practical experience in applying relevant FCA rules and guidance in a practical context in a regulated environment. Delivery of this in an Automotive industry environment is desirable
• Awareness and understanding of FCA sourcebooks – PRIN, CONC, DISP, SYSC, and legislative frameworks such as the AML, Consumer Credit Data Protection Act including GDPR is essential for the role
• Awareness and understanding of Consumer Duty and delivery of good customer outcomes along with a sound understanding of the FCA’s expectations in relation to the fair treatment of customers, and vulnerability, is essential
• Experience of identification, management, monitoring and reporting of risks either in project or business as usual environment
• Able to provide written and verbal support to 1^st line business areas on the implications of regulatory requirements, drafting policies, guidance, operating processes and procedures
• Able to work collaboratively in projects and other multi-departmental activities, providing support to jointly achieve effective results
• Ability to carry out multiple tasks simultaneously, prioritise effectively and use analytical skills to assist in drawing conclusions from dataGood communication and negotiation skills, including influencing, educating and reporting to Senior Management
• Full driving license is a requirement due to business travel
• Ability to work both independently and collaboratively

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

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