The Fraud & Financial Crime Investigator is responsible for monitoring and overseeing fraud prevention tasks designed to ensure compliance, and that customers and the business are protected from risks and loss.

Key Accountabilities:  

• Investigating complex credit card fraud and transactional cases from start to finish while championing fraud prevention  

• Investigating 3^rd party fraud for both new and existing customers 

• In depth scam investigations with evidence and reasoning behind your decision 

• Up to date knowledge on current compliance and regulations  

• Close collaboration with Fraud & Financial Crime Strategy Leads through the observation of latest trends  

Essential skills and Experience  

• 2+ years in depth Credit card Fraud experience  

• Previous experience investigating complex credit card fraud and transactional fraud  

• Experience in using application and transactional fraud risk monitoring and investigations systems (e.g. Falcon, 3D Secure, Cifas, Iovation, ThreatMetrix, Emailage, ID&V, or similar)  

• Customer focused mindset