MERJE is seeking a dynamic Sales Team Manager to lead a high-performing telesales team for a leading UK travel insurance specialist. This role offers an exciting opportunity to drive team performance, coach sales professionals, and contribute to the company’s continued success in the insurance sector.

Salary: £40,000 basic with OTE of £48,000 plus uncapped quarterly bonus (realistic OTE £8,000 per annum)

Location: Southend-on-Sea, Essex (office-based role)

The Company

This company is a prominent player in the insurance industry, specialising in travel insurance for over two decades. With an impressive 4.9-star Trustpilot rating and recognition as a Which? Recommended Provider, they pride themselves on delivering exceptional customer experiences and offering inclusive policies.

The Role

The Sales Team Manager position offers a unique opportunity to lead and inspire a team of telesales professionals. You’ll be responsible for driving performance, monitoring key metrics, and fostering a supportive, high-energy environment. This role comes with attractive benefits and real career progression opportunities.

Key Responsibilities of the Sales Team Manager:

• Lead and motivate the sales team to meet and exceed performance targets
• Monitor call centre metrics and identify areas for improvement
• Provide regular coaching and feedback to team members
• Analyse KPIs and implement strategies to drive consistent performance
• Collaborate with other departments to ensure smooth operations

Required knowledge and experience for the Sales Team Manager role:

• Proven experience in leading a telesales or contact centre team
• Strong understanding of sales metrics and performance management
• Excellent coaching and people development skills
• Solid grasp of Contact Centre operations and efficiency
• Proactive, solutions-focused approach to problem-solving

If you’re an experienced Sales Team Manager looking for your next challenge in a dynamic, customer-focused environment, we want to hear from you. Apply now to take your career to the next level with this exciting opportunity.

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Applicants must be located and eligible to work in the UK without sponsorship.

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