Operations Analyst – FX

Location: London, Canary Wharf (4 days office-based)

Salary: £35,000 – £40,000

Start Date: January 2026

They’ve just received their full regulatory authorisation and are entering an exciting growth phase – which means it’s the perfect time to join.

We’re partnering with a fast-growing payments and FX firm that’s looking for an Operations Analyst to support day-to-day client operations, payments, and trade processes. It’s a great opportunity to be part of a small, collaborative team where your contribution will have a real impact.

The Role

• Support daily payments and trade activity across multiple systems 

   

• Liaise directly with clients via email, handling operational queries efficiently and professionally.

   

• Manage trade support queries and assist with KYC updates and periodic refreshes.

   

• Help with the transition to new systems and processes as the business continues to scale.

   

• Collaborate with internal teams to ensure smooth operational delivery and client satisfaction.

   

About You

• Background in operations, payments, or trade support, ideally within FX, fintech, or financial services.

   

• Excellent communication and organisational skills.

   

• Proactive and detail-focused, comfortable working across several systems.

   

• Enjoys being part of a close-knit team in a growing business.

   

If you’re looking for a hands-on role within a fast-moving financial services firm, this is one worth exploring.