Compliance Officer

Role Purpose

Leading UK based Insurance firm, located in Cheshire and offering hybrid working are looking to recruit a Compliance Officer.  The role will support the Head of Compliance in the development, implementation, and ongoing delivery of policies and procedures that ensure a robust and effective compliance framework.  The role ensures the firm operate in full alignment with UK regulatory requirements, industry standards, and internal policies. It plays a key part in safeguarding FCA compliance while promoting a strong culture of ethical conduct, customer fairness, and good consumer outcomes across the firm.

Key Responsibilities

Regulatory Compliance & Oversight

• Monitor, interpret, and advise on FCA regulations applicable to insurance intermediaries, including ICOBS, SYSC, SM&CR, and Consumer Duty.
• Ensure that each firm’s policies, procedures, and controls remain compliant with evolving regulatory requirements.

Risk Management & Assurance

• Identify, assess, and report compliance risks across the firm.
• Maintain the compliance risk register and support the implementation of effective risk mitigation actions.

Reporting & Regulatory Submissions

• Assist in the preparation of compliance reports for senior management, Boards, and other stakeholders.

Training & Culture

• Deliver compliance training to staff on topics such as conduct rules, data protection, financial crime, and complaints handling.
• Promote a culture of Treating Customers Fairly (TCF) and effective Consumer Duty outcomes across the business.

Customer Outcomes & Product Governance

• Oversee complaints handling processes and ensure compliance with FCA DISP requirements.

Essential Experience & Skills

• Strong working knowledge of FCA regulations relevant to insurance.
• Experience in a compliance, risk, or audit role within financial services (insurance experience preferred).
• Excellent analytical, communication, and report-writing skills.
• Ability to provide constructive challenge and influence stakeholders at all levels of the business.
• High attention to detail with strong organisational and time management skills.

Applicants must be located and eligible to work in the UK without sponsorship.

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