Our client is an innovative UK-based consumer finance organisation focused on delivering modern, technology-led financial products. With a strong digital foundation and a growing portfolio of consumer finance solutions, the business is on a mission to simplify financial services and improve customer experiences.

Driven by technology and data, the organisation is committed to removing unnecessary complexity from consumer finance while ensuring customers are treated fairly and supported in managing their finances with confidence.

Why Join

This is an opportunity to play a key role in a growing, forward-thinking financial services business that is redefining the consumer finance experience.

Compliance is viewed as a strategic partner to the business, not simply a control function. You will work closely with senior leaders across the organisation, influencing decisions, enabling innovation, and ensuring regulatory expectations and strong customer outcomes remain at the centre of business activity.

The culture encourages collaboration, constructive challenge, and proactive problem solving, where individuals are empowered to make a meaningful impact.

About the Role

As Senior Compliance Business Partner, you will act as a trusted adviser across the organisation, providing clear, pragmatic, and commercially focused compliance guidance.

You will support business objectives while ensuring products, customer journeys, operational processes, and strategic initiatives meet regulatory expectations and deliver positive customer outcomes.

The role involves close partnership with teams across Product, Marketing, Credit, and Operations, helping the business navigate regulatory change, embed Consumer Duty principles, and maintain a strong culture of compliance.

Key Responsibilities

• Provide timely, risk-based compliance advice on new products, propositions, marketing activity, operational changes, and customer communications.
• Act as the primary compliance partner for key business areas, building strong relationships and influencing decision-making.
• Interpret FCA rules and guidance (including CONC, PSR, PRIN, Consumer Duty, SYSC, and DISP) and translate them into practical, actionable requirements.
• Support the design and review of customer journeys to ensure they are transparent, fair, and aligned with good customer outcome principles.
• Provide compliance input into business change initiatives including regulatory change programmes, digital transformation, and product development.
• Review and challenge management information, customer outcome testing, and conduct-risk indicators, identifying emerging risks and recommending improvements.
• Provide second-line oversight of financial promotions, customer communications, and product documentation.
• Contribute to the development and enhancement of compliance frameworks, policies, and internal standards.
• Support preparation for regulatory engagement, thematic reviews, and supervisory requests.
• Mentor colleagues and contribute to the continuous improvement of the compliance advisory function.

Required Skills & Experience

• Strong experience in a Compliance Advisory role within an FCA-regulated financial services organisation, ideally within consumer credit.
• In-depth understanding of the FCA Handbook, including CONC, PSR, PRIN, SYSC, DISP, and Consumer Duty.
• Proven ability to interpret regulatory requirements and provide clear, practical guidance to senior stakeholders.
• Experience supporting business areas through product development, operational change, or customer journey design.
• Strong understanding of conduct risk and customer outcome frameworks in consumer credit lending environments.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities and work autonomously in a fast-moving environment.